Privacy Policy

1. Who we are

This website is operated by DE OLIVEIRA DA SILVA, BARBARA SHARON (ABN 89 431 497 155), trading as Barbara Sharon Portuguese Tutoring.

Main business location: Queensland 4217, Australia.

Privacy enquiries can be sent to privacy@barbarasharon.com.au.

This policy explains how information is handled when you visit this website, contact Barbara, or arrange Portuguese lessons. It is written to support Australian visitors and visitors in the European Union and European Economic Area (EU/EEA). It is not a substitute for legal advice.

2. Information we may handle

Depending on how you use the site, this may include:

• your name, email address, phone number, WhatsApp details, location, Portuguese level, learning goals, and message content when you contact Barbara;
• lesson scheduling and communication details when you arrange online or in-person lessons;
• technical information such as IP address, device and browser information, pages visited, approximate location, and security or diagnostic information; and
• analytics information when you choose to accept analytics cookies.

Please do not send sensitive personal information through the website or by WhatsApp unless it is necessary for a specific request.

The website does not currently provide a direct contact form or newsletter subscription form. Contact is currently made through email or WhatsApp.

3. How information is collected and used

Information may be collected directly from you through email, WhatsApp, lesson communications, or the website’s analytics tools.

It may be used to:

• respond to enquiries and discuss suitable Portuguese lessons;
• schedule, provide, and administer online or in-person lessons;
• communicate with you about an existing enquiry or lesson;
• keep the website secure, maintain it, and understand whether its content is useful;
• comply with applicable legal, accounting, or business obligations; and
• send marketing messages only where the required consent has been obtained.

For EU/EEA visitors, enquiries are handled because they are necessary to respond to a request or take steps at your request before arranging a service. Analytics are loaded only after an analytics choice is made. Other uses are based on legitimate interests where lawful and proportionate, or on consent where consent is required.

4. Technology and service providers

The site and its services may involve the following providers:

• Netlify — website hosting and deployment;
• Pagefind — static, browser-side site search; this site does not send search queries to a separate search service;
• Google Analytics — website measurement, only after analytics consent;
• Microsoft Clarity — session and usability analytics, only after analytics consent;
• YouTube — video hosting and playback for embedded or linked lessons and information;
• WhatsApp/Meta — messaging when you choose to start a WhatsApp conversation;
• email providers — sending and receiving messages to Barbara’s business email address; and
• Zoom — online lesson delivery when a Zoom lesson is arranged.

Social networks linked from the site, including YouTube, Instagram, TikTok, and Facebook, process information under their own policies when you visit or interact with them.

These providers may process information outside Australia or the EU/EEA. Their own privacy and data-processing terms apply to their processing. Where GDPR applies, reasonable steps will be taken to use appropriate safeguards for international transfers.

5. Cookies and analytics choices

The site uses essential browser storage for basic site preferences. Google Analytics and Microsoft Clarity are not loaded unless you select Accept analytics in the site’s consent notice. You can reject analytics or clear your browser’s stored choice at any time.

You can also control cookies and browser storage through your browser settings. Rejecting analytics does not prevent you from reading the site or contacting Barbara.

6. Disclosure and retention

Information is disclosed only when needed for the purposes described in this policy, to service providers used to operate the website or provide lessons, when required by law, or with your direction.

Enquiry and lesson information is kept only for as long as reasonably necessary for the relevant enquiry, lesson relationship, business administration, dispute handling, security, or legal and accounting obligations. When it is no longer needed, it will be deleted or securely de-identified where practicable.

7. Your rights

Depending on the law that applies to you, you may have the right to:

• request access to personal information held about you;
• request correction of inaccurate or incomplete information;
• request deletion or restriction of processing in appropriate circumstances;
• withdraw consent for consent-based processing;
• object to certain processing, including direct marketing; and
• request information about international transfers.

To exercise a right, contact privacy@barbarasharon.com.au. Identity may need to be verified before a request is completed.

8. Complaints and data breaches

Please contact privacy@barbarasharon.com.au first so the concern can be reviewed and addressed.

Australian privacy complaints may also be made to the Office of the Australian Information Commissioner. EU/EEA visitors may contact the data protection authority in the country where they live or work, or where they believe an infringement occurred.

If a privacy law applies and a data breach is likely to cause serious harm, the applicable notification requirements will be followed.

9. Children

The site is intended for parents, guardians, adult learners, and people enquiring about lessons. Barbara does not knowingly request children to submit personal information through the website. A parent or guardian should make enquiries and arrange lessons for a child.

10. Changes to this policy

This policy may be updated when the site, providers, or information-handling practices change. The current version is dated 29 July 2026.